Professional team collaborating and communicating in the workplace
Soft skills training

Better skills for better working relationships.

Practical courses that strengthen communication, collaboration, problem-solving, productivity and the interpersonal skills people use every day at work.

Explore the courses
Everyday capability

The skills behind how people work.

Workplace performance is shaped by more than technical knowledge. People also need to communicate clearly, manage pressure, solve problems, navigate disagreement and work effectively with others.

GL Training’s Soft Skills courses focus on those practical capabilities and how they show up in real working situations.

The aim is straightforward: give participants useful skills they can understand, practise and apply.

Soft skills courses

Choose the capability your people need to strengthen.

Nine focused courses address common workplace challenges across communication, collaboration, productivity and personal effectiveness.

01

Change Management

Help participants understand change, respond more constructively to uncertainty and navigate workplace transitions with greater confidence.

Course duration 2 days
02

Building Belonging & Inclusive Workplaces

Explore the behaviours and workplace dynamics that support inclusion, stronger relationships and a greater sense of belonging.

Focus Inclusion & workplace dynamics
03

Effective Negotiation & Collaboration

Develop the ability to work towards constructive outcomes, manage competing interests and collaborate more effectively with others.

Focus Negotiation & teamwork
04

Problem-Solving & Critical Thinking

Strengthen the way participants analyse challenges, generate ideas, evaluate options and make better decisions.

Course duration 1 day
05

Conflict Management

Build practical communication skills for addressing disagreement, resolving disputes and handling difficult workplace situations more constructively.

Focus Conflict & communication
06

Time Management & Productivity

Help participants plan more effectively, prioritise work, manage competing demands and use their time with greater purpose.

Focus Productivity & prioritisation
07

Presentation Skills & Public Speaking

Develop greater confidence, clearer delivery and the ability to communicate ideas effectively in front of an audience.

Focus Presenting & speaking
08

Communication Skills

Strengthen everyday communication so participants can express ideas clearly, listen more effectively and engage with others more confidently.

Focus Workplace communication
09

Emotional Intelligence

Develop greater self-awareness, emotional regulation and understanding of others to support stronger workplace relationships.

Focus Self-awareness & relationships
Build practical capability

Skills that affect work every day.

01 Communicate with greater clarity
02 Work more effectively with others
03 Handle challenges constructively
04 Manage time and priorities
05 Think through problems more clearly
06 Build stronger workplace relationships
Why soft skills matter

Small improvements can change how a team works.

Strong interpersonal capability affects how people solve problems, respond to pressure, communicate expectations and work together.

01

Communication

Reduce misunderstanding and make everyday interactions clearer and more productive.

02

Collaboration

Help people work across differences, responsibilities and competing priorities.

03

Confidence

Give participants practical tools they can use when situations become challenging.

04

Performance

Support more effective decisions, relationships and day-to-day working habits.

★★★★★

“The training is professional, well-structured, and very informative. The team is knowledgeable, approachable, and committed to ensuring that participants truly understand the material.”

Clinton Swartz Google review
Build the right skills

Tell us where your team needs to improve.

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